Move Academy Pty Ltd Trading as Blockchain Academy International. Move Academy is a registered training organisation (RTO Code: 41087) under the Australian Skills Quality Authority (ASQA); this ensures we comply with the standards of the VET Quality Framework and Standards for Registered Training Organisations (RTOs) 2015 at all times. As an RTO, Blockchain Academy Int is committed to delivering fair, reasonable, and ethical dealings in all of its undertakings including:
Complaints and appeals
Access and equity
This document outlines important information regarding your course, the terms and conditions of your enrolment, your rights and responsibilities, and our obligations to you. Please read this information as well as all information within your Student Handbook carefully as it is a condition of enrolment that you have read, understood, and accepted all information contained in both documents. In enrolling with the RTO, you are accepting the following terms and conditions, you are also ensuring that the information you provide to Blockchain Academy Int is true and correct.
A LEGAL DISCLAIMER - BLOCKCHAIN ACADEMY INTERNATIONAL
TERMS & CONDITIONS
Customer, Student, you: Refers to the person and/or entity providing the student’s details, who has confirmed this contract.
BCAI: Move Academy Pty Ltd t/a Blockchain Academy International, located at 19 A Lake St Varsity Lakes, Gold Coast, QLD, Australia 4227
Agent: Any organization designated by Blockchain Academy International for collecting payments on your account.
CCA: The Competition and Consumer Act 2010.
First Payment Date: The date when the student must make the First Instalment Payment.
Weekly/Fortnightly/Monthly Payment Amount: The instalment payable by the student to BCAI as specified in the Application Form and adjusted as necessary.
Total Amount Payable: The total amount due to BCAI, including weekly/fortnightly/monthly instalments, First Instalment, administration setup fee, and all course fees specified in the Application.
2.1 Application for Enrolment - By completing the Student Enrolment Form (the Application), and letter of offer, the student seeks enrolment in the course(s) provided by BCAI as selected in the Course Description Section of the Application and agrees to be bound by these terms and conditions (including the payment of the course costs specified in the Application and the administrative, and other fees specified in this contract).
2.2 Confirmation of Enrolment - Upon completing the letter of offer, your enrolment in the course is confirmed.
2.3 By completing the letter of offer, you confirm that you have read, understood and agreed to comply with the Blockchain Academy Int Code of Practice and Student Handbook provided at https://www.bcai.edu.au
2.4 The student confirms that they meet the following course entry requirements;
Access to a workplace for application of practical tasks
Access to internet and suitable device to perform study (i.e. computer, laptop);
2.5 All students, undertaking nationally recognised training since January 2015 must have a Unique Student Identifier (USI). If you are a new or continuing student living and studying in Australia and undertaking nationally recognise training, you must have a USI to receive your qualification, record of results or statement of attainment.
3. Entire Agreement / Partial Invalidity
3.1 This contract, and the Direct Debit Authority Form (DDA, if applicable) entered into between the student and BCAI, constitutes the entire agreement, understanding and arrangement (expressed and implied) between the student and BCAI relating to the subject matter of this contract and supersedes and cancels any previous agreement, understanding and arrangement relating thereto whether written or oral. In the event of any inconsistency between the terms of this contract, the DDA and Student Handbook and Code of Practice (where such inconsistent terms specifically relate to the rights and obligations of BCAI) the terms of this contract will prevail only to the extent of any such inconsistency.
3.2 If any provision of the contract is invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions will not be affected and such invalid, illegal or unenforceable provision must be severed from the contract.
4. BCAI’s Obligations
Upon receiving your completed Application, BCAI will:
a. Administer the course, provide access to materials, and assessments.
b. Offer tutors and administrative support.
c. Grade assessments and provide feedback.
d. Issue certificates of completion upon successful program completion.
5.1 The contract is based on “entitlement” to use and not on actual use of the services. The student is responsible for his/her own progress and submission of work including assessments; practical and theory work and any workbooks/logbooks, etc required by the program enrolled.
5.2 The student is bound by these terms and conditions, and BCAI may remove the entitlement to use the services ‘with good cause’. For the avoidance of doubt, this includes where the student fails to comply with the Code of Practice and/or fails to make any payment due, by its due date.
6. Course Fees
6.1 Fees payable. The course fees are payable by the student in AUS Dollars and are payable to BCAI on the terms set out in these terms and conditions and letter of offer (any other payment schedule confirmed either manually or in electronic format).
6.2 Administration fee. There is a non-refundable administration fee of $250 for enrolment into the program which is included in the course fees as outlined in the Payment Details section of the Application. The administration fee is to cover the costs associated with enrolment into the program, the use of online materials regardless of whether the student opts to access and/or use materials, and any subsequent changes to these arrangements due to course withdrawal.
6.3 Amount. The total amount of course fees payable to BCAI are outlined in the Payment Details section of the Application, and:
a. The student will make the first payment on the first payment date; and
b. In the agreed payment frequency thereafter, or in accordance with this contract, and the student will pay the agreed payments to BCAI until the total amount payable has been paid in full.
6.4 Non-refundable. The course fees are non-refundable except in accordance these terms and conditions.
6.5 Collection Agent. The student acknowledges that an agent has been contracted by BCAI to collect any payments, by way of direct
debit and/or credit card, due under these terms and conditions.
6.6 DDA. If required for the payment plan, an email will be sent to the enrolling student with the required Direct Debit Authority
form (DDA) to be completed by the enrolling student as required by BCAI or its authorised debit partner (Agent). If the student has instructed BCAI to complete the DDA on their behalf, the student acknowledges acceptance of this DDA when the email notification of the DDA or payment schedule is received.
6.7 Additional course-related costs. The course may require additional learning materials and/or programs as outlined to the student before application into the program which enables for the successful completion of course assessments. The student may be required to undertake these classes and meet the associated costs. The student acknowledges that these costs are in addition to the course fees payable to BCAI.
7.1 Late payment. A late payment fee of $10.00 is payable by the student to the Agent for each reversal of a payment initiated by the Agent or any third party contracted to collect payments on its behalf in accordance with these terms and conditions.
7.2 Administration fee. An administration fee, as disclosed on the Application, is payable to BCAI by the student on completion of the Application.
7.3 Payment changes. Should you request BCAI to amend the term or frequency of your payments, an amendment fee of $25.00 will be payable to BCAI and added to the total amount payable. Any changes may affect the total amount payable. The student authorises BCAI or the Agent to amend the direct debit details and charges accordingly.
7.4 Payment arrears. Should there be any arrears in payments the student authorises BCAI (or the Agent) to debit the outstanding balance in order to bring the account up to date.
7.5 Payment in full. BCAI reserves the right to withhold the issuance of the qualification(s) and/or statement of attainment until payment of the full course fees have been received by BCAI.
8. Course Withdrawal
8.1 Cancellation of the course(s) after the acceptance of the letter of offer - the student will not be entitled to any refund of course fees, and full fees as outlined within the Payment details section of the letter of offer will be due.
8.2 The course withdrawal and payments required apply regardless of class attendance or online course access.
8.3 A student cannot apply for any form of reimbursement or refund if they have completed the course or completed online learning
8.4 Any student seeking to withdraw on the basis on extenuating circumstances, and having provided satisfactory supporting
information, may at the BCAI’s discretion and approval cancel their contract with BCAI. Withdrawal due to extenuating circumstances is intended to cover significant and unexpected circumstances that arise during the student’s study, for example:
serious accident/illness, or serious mental health occurrences
significant circumstances involving the health or wellbeing of a family member who the student supports
8.5 The following circumstances do not meet BCAI’s criteria and would not be considered as extenuating circumstances for cancellation:
Changing place of residence;
Change in relationship status;
Change in work hours or employment status
Poor time management
A temporary illness or medical issue; or
Any non-disclosure by the student of information to their ability to complete the course of study at the time of enrolment.
Verified supporting documentation will be required to be supplied in support of any such application. The student will be required to provide a detailed explanation of the relevant extenuating circumstances on which the application for withdrawal is based. Examples of supporting documentation may include:
medical certificate detailing the illness/accident suffered and explaining how it affects the student (generic/non-specific references to illness or being unfit for study will not be sufficient)
other cogent evidence of the circumstances including supporting evidence from a medical practitioner or lawyer (or other suitable third party) will assist.
This section only contains a summary of your rights and obligations in connection with the right to cancel. If there is anything about your rights or obligations under the CCA that you do not understand, if there is a dispute about your rights, or if you think that BCAI is being unreasonable in any way, you should seek legal advice immediately.
9. Problems Paying
If you are experiencing hardship and cannot make a payment because of illness, injury, loss of employment, the end of a relationship, or other reasonable cause, you may be able to apply for a hardship variation. To apply for a hardship variation, you need to:
Do this as soon as possible. If you leave it too long, BCAI may not consider your application.
Make an application in writing, and
Explain your reason(s) for the application; and
Request one of the following:
An extension of the term of this contract (which will reduce the amount of each payment due under this contract); or
A postponement of the dates on which payments are due under this contract (specify the period for which you want this to apply); or
Both of the above; and
Submit the application to BCAI at admin@BCAI.edu.au
10. Early Repayment
For early repayment of the contract balance, contact BCAI at admin@BCAI.edu.au or call 1800125002 to request a settlement statement.
11. The Agent
The Student acknowledges that the Agent has been contracted by BCAI to collect the instalments, by the way of direct debit, due under this agreement. BCAI reserves the right to change third party contractors as long as this does not materially disadvantage the student.
12. Failure to Pay
12.1 If the student fails to pay a payment amount within seven days of the due date, or fails to pay any other amount owing to BCAI or the Agent at any time, or the student is in breach of any part of these terms and conditions, then the total amount payable, together with all charges accrued and not paid and all other amounts payable in respect of this contract that remain unpaid, will immediately become due and payable without necessity for any demand or notice to the student, and
12.2 BCAI shall be entitled, without notice to the student, to terminate the service to the student and to exercise all if its rights and remedies against the student under these terms and conditions. Any such action initiated by BCAI will not affect BCAI’s entitlement to enforce its right to payment by the student of the full course fees as required under this contract.
12.3 The student authorises BCAI or the Agent to amend the direct debit details, amounts, payment dated and add additional fees and charges if there are any payments that become overdue or if the account is in default.
13. Default Expenses and Costs
13.1 The student authorises BCAI or the Agent to notify any debt collection/credit reporting agency upon default by the student in regard to any obligation under this contract.
13.2 Should this occur, the full outstanding balance of the remainder of the amount payable under this contract including any arrears, any other fees and charges, shall be immediately due in full.
13.3 The student agrees to pay any and all fees or charges incurred as a result of debt collection including but not limited to any and all interest charges (at the default interest rate) for the period from the day you received the services until the day you either pay the balance owing for the services, legal charges, and the commission charged by the Agent (approx. 25% of the outstanding debt as previously calculated).
13.4 BCAI shall add $100.00 to the outstanding debt as its fee for dealing with the defaulting student.
14. Provision of Service
14.1 The student acknowledges that BCAI may make reasonable changes to the services it provides, to the extent that such changes do not materially disadvantage the student. This includes changes to course content, where necessary, and changing the requirements or qualifications under the designated program(s) enrolled into by the student.
14.2 Reasonable changes to any location at which elements of the course is provided, does not absolve the student of responsibility under this contract.
14.3 BCAI is not liable if any event beyond BCAI’s reasonable control that prevents it from performing, or delays the performance of, any of its obligations under the contract.
14.4 The student’s enrolment will start with the enrolment start date being the date the Application was completed by the student.
14.5 The student has the following maximum time frames in which to complete: